Welcome Package
$3,000 + 350 Free Spins

Across four deposits

Contact Casinova Casino

If you need help with Casinova Casino, email support@casinovacasino.wtf. Our support team can assist with general questions, explain the next steps and direct your enquiry to the appropriate area.

Casinova Casino operates under licences issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Curaçao Gaming Authority, ensuring regulated oversight and player protections.

How to get in touch

Email support

Send your enquiry to support@casinovacasino.wtf. To help us understand the matter and respond more efficiently, include the email address registered to your account or your username, together with a short description of the issue. If relevant, attach clear screenshots showing the message, page or transaction you are asking about. Please check that screenshots do not show your password, full payment details or other sensitive security information.

You can contact Casinova Casino support about matters such as:

  • Account access, account details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Bonus terms, eligibility and general promotion questions
  • Technical problems, error messages or website issues
  • Responsible gambling requests, including help with account restrictions or taking a break

Support will usually reply within 24 hours, although response times can vary depending on the number and complexity of enquiries. Providing accurate information at the beginning may help avoid unnecessary delays, particularly where an enquiry relates to verification, payments or account security. If you need to add information to an existing enquiry, reply to the same message where possible so the details remain together.