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Cookies Policy

This Cookies Policy explains how Casinova Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and other website terms that apply to your use of our services.

Casinova Casino operates under licences issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Curaçao Gaming Authority, ensuring regulated oversight and player protections.

What cookies are and how we use them

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent user experience. Some cookies are stored only for the duration of your visit, while others may remain on your device for a longer period or until you remove them.

Casinova Casino may use cookies and related technologies, such as pixels, tags, scripts, local storage and device information, for the operation and improvement of its website. These technologies may help us remember your preferences, keep pages working correctly, understand how visitors use the website and identify technical problems. They may also assist with security, fraud prevention and the delivery of information that is more relevant to your interests.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

The website may use both first-party cookies and third-party cookies. First-party cookies are set by Casinova Casino or by service providers acting on our behalf. Third-party cookies are set by external services that may provide functionality, analytics, advertising, security or other support. The availability and purpose of particular cookies may change as the website and its services develop.

Types of cookies we may use

Different cookies serve different purposes. Some cookies are necessary for the website to function, while others are optional and are used to improve your experience or help us understand website performance. The categories below describe the general types of cookies that may be used.

Strictly necessary cookies

These cookies support essential website functions. They may help with page navigation, account access, session management, authentication, security controls and the processing of requests. Without these cookies, certain parts of the website may not operate properly. Because they are needed for core functions, they may remain active when other cookie categories are disabled.

Functional and preference cookies

Functional cookies remember choices you make while using the website. For example, they may help remember language, region, display or other preferences. They can reduce the need to repeat the same selections during a visit and help provide a more convenient experience. If you reject these cookies, some preferences may not be saved and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, navigation, loading performance, interactions and general traffic patterns. This information can be used in an aggregated or otherwise protected form to improve website content, design, accessibility, reliability and performance. Analytics information is not intended to identify you personally unless this is permitted by applicable law and our privacy practices.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and transactions from misuse. They may assist in detecting unusual activity, automated behaviour, unauthorised access and other security risks. These technologies can collect information about a device, browser, session or interaction with the website for risk assessment and protection.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand whether promotional content is effective and present content that may be more relevant to a visitor. These cookies may be provided by external advertising or measurement partners. You can generally manage this category through the cookie settings available on the website or through your browser.

Third-party services and information collected

Some website features may rely on third-party services. These services may set their own cookies or use similar technologies when they provide analytics, payment-related functionality, security, embedded content, customer support tools, marketing measurement or other technical services. The third party may process information in accordance with its own privacy policy and terms.

Depending on the technologies in use, information collected may include your IP address, browser type, operating system, device identifiers, approximate location, pages visited, referring website, dates and times of visits, links selected and general interaction information. The information collected will depend on the purpose of the technology and the settings applied on your device or in our cookie tool.

Casinova Casino does not use cookies to remove your responsibility for keeping login information and devices secure. You should use appropriate security settings, avoid sharing account credentials and take care when accessing your account on a shared or public device. If you believe that your account or device has been accessed without permission, you should use the available account support channels as soon as possible.

Information obtained through cookies may be combined with other information for purposes such as website administration, security, compliance, service improvement and communication. Any use of personal information is subject to applicable laws, our Privacy Policy and the permissions or choices that apply to particular cookie categories.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be saved through a preference cookie or similar technology. If you use a different browser, device or browser profile, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser help pages usually explain how to change these settings. You may also be able to control certain third-party technologies through the relevant provider's privacy or advertising settings.

  • Blocking all cookies may prevent some website functions from working correctly.
  • Deleting cookies may remove saved preferences and sign you out of accounts or sessions.
  • Disabling optional cookies may not stop all advertising, but it may make advertising less relevant or reduce measurement capabilities.
  • Strictly necessary cookies may continue to operate because they are required for core website, security or account functions.
  • Cookie preferences apply to the browser or device where they are selected and may not apply to other devices.

We retain cookie-related information only for as long as reasonably required for the purpose for which it was collected, for security and operational needs, or where retention is required or permitted by law. Retention periods may vary depending on whether a cookie is a session cookie or a persistent cookie, the service involved and the relevant settings.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or our practices. The updated version will be made available on this page and will apply from the date it is published, unless a different date is stated. You should review this page periodically so that you remain informed about how cookies are used.

If you have questions about this Cookies Policy, your privacy choices or the way information is handled, please use the contact or support options made available on the Casinova Casino website. You may also review our Privacy Policy for further information about personal information, data security, data sharing and applicable privacy rights.